Feature Overview

What SalesRuns Does,
End to End

The full picture before you install anything: which modules ship, what the agent handles on its own, what it stops and asks you about, and what it deliberately will not do.

Channels Email WhatsApp Telegram LinkedIn

The step-by-step manual ships inside the desktop app and opens offline. This page is the public overview — the operating detail stays in the client.

The Working Loop

One Loop, Five Stages

Every campaign walks the same path. You can start at any stage, and the agent picks up wherever you left off.

01

Find

Import the list you already have — spreadsheets, directories, card scans — then clean it before a single message goes out.

02

Understand

Your catalogs, price sheets and past proposals become the facts the agent quotes from.

03

Contact

A first message written per buyer, sent from the identity and the mailbox you chose for that market.

04

Follow up

A built-in cadence keeps working a thread long after you would have forgotten it.

05

Qualify

Signals rank who is close to buying, and what they need before they move.

Modules

Everything in the Box

Twelve modules ship with every plan. Paid tiers buy speed, mailboxes and headroom — never a feature you're locked out of.

🏢 Workspaces

One workspace, one business

Your export arm and your domestic line keep separate customers, mailboxes and sending rhythm. Switching is instant, and background jobs run per workspace without cross-talk.

📚 Knowledge

The agent quotes your products, not a guess

Drop in price lists, spec sheets, catalogs and past proposals. SalesRuns turns them into structured facts it cites when a buyer asks about MOQ, lead time or Incoterms.

📇 Contacts

Years of spreadsheets, made usable

Excel, CSV and vCard imports, plus card scans. Column mapping, deduplication and address checks run first, so a misread header can't quietly turn one domain into a thousand companies.

📥 Inbox

Your inbox, sorted before you open it

Replies split into what needs you today, what the agent already handled, and what can wait until morning. Nothing is answered silently: every automatic reply carries a reason you can read.

📤 Outbound

Personalized first contact, at a human pace

One mailbox, one identity. Sending intervals, warm-up limits and your working hours are respected per mailbox, so a busy day never looks like a blast.

🔁 Follow-up

Follow-up that outlasts your memory

Cold threads move through a built-in cadence of 7, 14, 30, 60, 90, 180 and 360 days, then keep cycling on a steady rhythm until someone replies, unsubscribes, or you step in.

🛡️ Deliverability

Reputation first, volume second

Bounces are split into address-level, temporary and content-level. An address that doesn't exist retires that contact. A content-level block never marks anyone invalid — it just slows the send and tells you why.

💬 Channels

Email, plus where your buyers already are

On Pro and above, WhatsApp, Telegram and LinkedIn outreach sit beside email, sharing the same customer memory and the same approval rules.

✅ Approvals

You decide what the agent may say alone

Every outbound message is graded before it leaves. Information goes on its own. Money, terms, warranty and complaints wait for you, with the reasoning attached and one-click options.

🧠 Memory

Every buyer has a story the agent keeps

Products discussed, terms offered, promises you made, questions nobody closed. When a colleague takes over an account, the whole relationship reads on one screen.

🎯 Priority

A short list every morning, not a dashboard

Reply signals, question depth and timing combine into a ranked set of today's moves. You work top-down; everything else waits its turn.

🔐 Boundary

Your customer mail never comes to us

Originals live in an encrypted database on your machine, opened by your OS keychain. Sync carries only what has to travel, end-to-end encrypted, and never message bodies.

Data Boundary

Where Everything Actually Sits

Most tools answer this with a policy page. Here is the split in plain terms, so you can check it against how you work.

Stays on your machine

Encrypted local database · your OS keychain
  • Customer emails and full threads
  • Attachments, catalogs and card scans
  • Mailbox credentials and AI provider keys
  • Prompts, drafts and the sending log
  • Blacklists, exclusions and suppression state

Travels, encrypted

Only what has to move between your own devices
  • End-to-end encrypted sync blobs, opened by your master password
  • Account, plan and usage state
  • Redacted summaries when a cloud model is required for drafting
  • Publicly available business facts, kept as structured fields only

Message bodies, attachments and mailbox credentials are never uploaded. That is a property of the architecture, not a setting you have to remember to switch on.

Limits

Five Things It Won't Do

A feature list tells you what a product can do. These tell you whether you'd trust it with your buyers.

Blast a list

Volume ceilings, warm-up pacing and a bounce circuit breaker are on by default. Treating it like a bulk sender means fighting the product.

Promise on your behalf

Prices, discounts, payment terms and delivery dates come from your own sheets, or wait as a draft for your signature.

Chase someone who said stop

A reply ends the sequence. An unsubscribe is permanent, and opt-outs outrank any campaign you launch later.

Replace your CRM

Keep your system of record. SalesRuns runs the conversations and reads the facts back out — it doesn't ask you to migrate.

Work on scraped consumer lists

It is built for named B2B relationships across time zones, not for retail blasts to a purchased list.

Where It Fits

Built for Named Relationships

Hardware OEM & ODM

Inquiries land while your buyers sleep

Spec questions, MOQ, lead time and certifications arrive in clusters around trade calendars. The agent answers from your sheets, in the buyer's language, and flags the ones that need a human.

Export & Cross-border Trade

The follow-up nobody has time for

Most export deals don't die from a no. They die from silence after a quote. The cadence keeps a thread alive for a year without you holding it in your head.

Trade Shows & Sourcing

A directory is not a pipeline

Import the exhibitor list you already paid for, clean it, and let the agent work it with the same discipline as an inbound lead.

Before You Install

Questions About the Product Itself

Do I need to be technical to set it up?
No. Gmail and Outlook connect with one-click sign-in, and other mailboxes use the same IMAP details your mail client already has. Nothing runs on a server you have to rent, and there is no SMTP configuration to hand-tune.
Where do I read the full step-by-step manual?
The complete manual ships inside the desktop app and opens offline from the top bar or from Settings — screens, settings and field-by-field instructions included. This page is the public overview; the operating detail stays in the client.
What runs on its own, and what waits for me?
Informational and routine commercial replies can go automatically, each carrying a readable reason and landing in your audit log. Anything touching money, terms, warranties or complaints is drafted and held. You set how much authority the agent has, and you can narrow it at any time.
What happens when the trial ends?
New accounts start as a full-feature Go Plus trial until the end of the following month. When it ends you land on Go, free forever: every feature stays, nothing is deleted, only the AI lane moves to the queue. Upgrade back whenever it matters.
Is my data used to train models?
No. Your correspondence is never used as training data for shared models, and originals never leave your machine in readable form in the first place.

See It Working
On Your Own Inbox.

Install it, connect one mailbox, and let the next batch of overnight inquiries meet an answer. You approve what matters.

Full manual included in the app · macOS now (Apple & Intel), Windows in preparation · no credit card to start